Payment methods

If you decide to either purchase a painting or order a personal portrait, you will pay upon ordering the art piece. All paintings and customized work comes with a certificate of authentication issued by KBH ART and signed by me personally. 

Delivery conditions

All paintings will be delivered on the highest quality of canvas. As an artist, I acknowledge that the most important part of creating something truly beautiful is using the best materials. I only use hand kitted cotton canvases with high durability and strength. Also your will be able to choose from a range of different frames including black, silver or gold. The choice of frame will be done based on your preferences and my recommendation … the most important is to find the perfect match for you.

Commissions may vary in time. It is difficult to give a general estimate on a timeframe, however a single person portrait will approximately take from 3 – 5 weeks to complete. This include an initial talk regarding your wishes and expectations, the painting process, finishing, framing and shipping (within DK).

The painting will be sent directly to your preferred address, framed and wrapped in protective emblaze, with a recommended mail order. Your can also pick up the paintings yourself at the following address:

Kathrine Buch Henriksen
Bellisvej 34
7400 Herning
Denmark

Terms and conditions

Return procedure for portrait commissions.
According to Danish legislation customized products such as portrait commissions is not subject to regular return policies (§18 pt. 2). This means that there is no return right on goods which are manufactured specifically for you. I’m convinced that you will love end final result, especially since you will be a vital part of the entire process, however there will always be an individual interpretation and I can’t guarantee anything. But, in the unlikely case that you are not satisfied, I will offer an opportunity to return the painting within 14 days of receipt with a 50% pay back on the total price.

Return procedure for finished art work. 
As a customer you always have the right to cancel your purchase. You must then return the painting within 14 days from receiving it, and in the same condition as when you received it. If you regret a purchase and want to return it, you must send or deliver the painting to:

Kathrine Buch Henriksen
Bellisvej 34
7400 Herning
Denmark